Vb9 Privacy Policy — How your information stays protected

This Privacy Policy applies to all personal information collected through the vb9 platform and its mobile application. It takes effect from the moment you register, log in, place a bet, or use any of our services.

Vb9 is a platform built for people in Bangladesh. We understand how sensitive your personal information is — which is why this policy is written in plain language, with no ambiguity about what we collect or why.

• This policy applies to the vb9.run website and its associated mobile app.
• By using the platform, you agree to this policy.
• If this policy changes, you will be notified via SMS to your registered mobile number.

Vb9 collects two types of data from members — what you provide directly, and what is gathered automatically as you use the platform.

Vb9 uses your information for specific, defined purposes. Each use is clearly outlined here for full transparency.

• Account Management: To enable login, verify identity, and maintain account security.
• Payment Processing: To process deposits and pay out winnings.
• Fraud Prevention: To identify and prevent suspicious activity.
• Marketing (Opt-in): To inform you of promotions and bonus offers, with your consent.
• Service Improvement: To analyse usage patterns and improve the experience across the app and website.
• Legal Obligation: To comply with requests from government or regulatory authorities.
• Responsible Gaming: To detect unusual betting patterns and provide timely support to members.

Vb9 never retains data beyond what's necessary. All data is deleted according to the retention periods listed below.

Vb9 never sells your data for profit. However, limited information is shared in specific circumstances necessary to operate the service.

• Payment Providers (bKash, Nagad, Rocket): Only the information strictly necessary to process your transaction.
• Cloud Service Provider: Data is stored in encrypted form — third parties cannot read it.
• Regulatory Authority: Upon request from government authorities under legal obligations.
• Fraud Prevention Agency: Industry-standard data sharing to detect and prevent illegal activity.

Vb9 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may prevent login from working.

Vb9 protects your data using technology equivalent to banking-industry standards — your information is secured not just by policy, but by technical safeguards.

• TLS 1.3 Encryption: All communication between server and client is encrypted — no one can intercept your data in transit.
• AES-256 Storage Encryption: All personal data stored on our servers is held in encrypted format.
• Two-Factor Authentication (2FA): OTP is required at login — signing in with a password alone is not permitted.
• Access Controls: vb9 staff can only access the data required for their specific role — not your full profile.
• Real-Time Monitoring: Suspicious activity is automatically detected and an alert is triggered.
• Regular Security Audits: Security is independently audited every 6 months by external experts.

As a vb9 member, you have important rights over your personal data. To exercise any of them, simply let us know via Live Chat.

Vb9 is strictly prohibited for anyone under 18. This platform does not intentionally collect any information from minors.

• Age verification is mandatory at registration. Users under 18 cannot create an account.
• If evidence of an underage account is found, the account will be terminated immediately.
• If we become aware that data from a minor has been collected unintentionally, it will be deleted immediately.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out through the channels below. We take all inquiries seriously.